BibTeX:

@article{IJIRSTV5I11010,
     title={A Smart Impact of Total Quality Management on Continuous Improvements of Ventures & the Century},
     author={V. S. P. Vamsi},
     journal={International Journal for Innovative Research in Science & Technology},
     volume={5},
     number={11},
     pages={46--57},
     year={},
     url={http://www.ijirst.org/articles/IJIRSTV5I11010.pdf},
     publisher={IJIRST (International Journal for Innovative Research in Science & Technology)},
}

Total Quality Management is defined as a continuous effort by the management as well as employees of a particular organization to ensure long term customer loyalty and customer satisfaction. Remember, one happy and satisfied customer brings ten new customers along with him whereas one disappointed individual will spread bad word of mouth and spoil several of your existing as well as potential customers. Quality can be measured in terms of durability, reliability, usage and so on. Total quality management is a structured effort by employees to continuously improve the quality of their products and services through proper feedbacks and research. Every individual who receives his/her paycheck from the organization has to contribute equally to design processes and systems which would eventually ensure superior quality of products and services. Total Quality management is indeed a joint effort of management, staff members, workforce, suppliers in order to meet and exceed customer satisfaction level. William Edwards Deming, Joseph M. Juran, and Armand V. Feigenbaum jointly developed the concept of total quality management. Total Quality Management originated in the manufacturing sector, but can be applied to almost all organizations. The following chart shows the tree diagram for effects of TQM.

Total Quality Management