A Study on Emotional Intelligence and Employee’s Work Attitude in Hospitals |
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BibTeX: |
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@article{IJIRSTV4I10003, |
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Abstract: |
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The study is to investigate the relationship between emotional intelligence and work attitude of employees in hospitals. Emotional intelligence reflects the ability to read and understand others in social contexts, to detect the emotional reactions and to utilize such knowledge to influence others through emotional intelligence and control. A descriptive study has been made on various online journals, articles and textbooks. The literature review reveals that emotionally intelligent people have an awareness of situations pertaining to themselves and beyond their own personal perspectives. Results of the study strongly support that certain positive attitudes help employees to perceive organizational justice, to have more satisfaction, more commitment and to cope with stress and challenges at work. |
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Keywords: |
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Emotional intelligence, Work attitude, Emotions |
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